Question 1

What is an infrared sauna and how does it work?

Accepted Answer

An infrared sauna uses infrared heaters to emit infrared light that is absorbed by the skin, heating your body directly rather than heating the air around you. Our full-spectrum infrared saunas emit near, mid, and far infrared wavelengths, each offering unique health benefits. Operating at lower temperatures (45-65°C) compared to traditional saunas (80-100°C), infrared saunas are more comfortable while delivering superior therapeutic benefits.

Question 2

How much do your infrared saunas cost?

Accepted Answer

Our infrared saunas range from AED 8,999 for single-person portable models to AED 24,999 for premium full-spectrum 3-person cabin saunas. All prices include free delivery within UAE, setup assistance, and a 1-year limited warranty.

Question 3

Do you deliver to all of UAE?

Accepted Answer

Yes, we provide free delivery to all Emirates: Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain. Standard delivery takes 3-5 business days.

Question 4

Is installation included?

Accepted Answer

Yes! Every purchase includes white glove delivery service with professional setup assistance. Our delivery team will unpack your sauna, assemble it if needed, position it in your desired location, test all functions, and provide a usage demonstration.

Question 5

What are the health benefits of infrared sauna?

Accepted Answer

Regular infrared sauna use provides numerous benefits: improved cardiovascular health, deep detoxification, pain relief, weight loss (burns 300-600 calories per session), improved skin health, reduced stress, better sleep, enhanced immune function, and faster muscle recovery. Studies show 4-7 weekly sessions reduce cardiovascular disease risk by up to 50%.

Question 6

Are your infrared saunas low EMF?

Accepted Answer

Yes, all Urban Sauna infrared saunas are designed with low EMF technology. Our heaters emit less than 3 milligauss at sitting distance, which is well below international safety standards.

Question 7

What warranty do you offer?

Accepted Answer

All Urban Sauna products come with a 1-year limited manufacturer warranty covering heating elements, control systems, structural components, and electrical components. Carbon fiber heaters have a 10-year limited warranty.

Question 8

How often should I use my infrared sauna?

Accepted Answer

For optimal health benefits, we recommend using your infrared sauna 3-7 times per week for 20-45 minute sessions. Beginners should start with 15-20 minute sessions at lower temperatures and gradually increase duration and heat.

Question 9

What temperature should my ice plunge be?

Accepted Answer

For optimal benefits, ice plunge water should be between 10-15°C (50-59°F). Beginners can start at 15°C and gradually decrease temperature. Research shows 2-11 minutes total per week provides optimal benefits.

Question 10

Can I use ice plunge and sauna together?

Accepted Answer

Yes! Contrast therapy (alternating hot sauna and cold plunge) provides synergistic benefits: enhanced circulation, deeper relaxation, improved cardiovascular conditioning, and superior muscle recovery. Start with 15-20 minutes in sauna, then 2-3 minutes in ice plunge, repeat 2-3 cycles.

Frequently Asked Questions

What is an infrared sauna and how does it work?

What is the difference between full-spectrum and far-infrared saunas?

Are your infrared saunas low EMF?

What are the benefits of ice plunge therapy?

How much do your infrared saunas cost?

Do you offer financing or payment plans?

Are there any additional costs after purchase?

Do you deliver to all of UAE?

How long does delivery take?

Is installation included?

What space requirements do I need?

How often should I use my infrared sauna?

How do I maintain and clean my sauna?

What are the electricity requirements?

How long does it take to heat up?

Is infrared sauna safe? Are there any side effects?

Can I use the sauna if I have a medical condition?

What health benefits can I expect from regular sauna use?

Can pregnant women use infrared saunas?

What temperature should my ice plunge be?

How long should I stay in the ice plunge?

Can I use ice plunge and sauna together (contrast therapy)?

What warranty do you offer?

What is your return policy?

How can I contact customer support?

What materials are your saunas made from?

What is the maximum temperature?

Still have questions?